38 low data
Group Services Insurance Brokers
2.3(3)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Auto InsuranceBusiness & Commercial InsuranceIndependent Multi-Carrier Broker
Allstate Insurance: Toronto Centre Agency
Auto InsuranceHome & Property Insurance
- Services
- Auto Insurance, Home & Property Insurance
- Reviews
- 84
What recent reviews say
Strong praise centres on named agents, particularly Octobre Opilas and Danny Zhang, who explain coverage clearly and respond promptly. Complaints focus on long phone waits and slow replies to policy updates and refund requests.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- responsive individual agents
- patient explanation of complex policies
- affordable rates
- helpful and approachable staff
Watch-outs
- long wait times on phone
- difficult to reach agents
- slow refund processing
- communication gaps
responsive-agentknowledgeable-staffhelpful-advicelong-wait-timeshard-to-reachpoor-communication
Best for: drivers and homeowners wanting personal attention from an experienced agent
Think twice if: you need quick phone support; wait times and reply delays frustrate some customers
Strengths
- named agents take time to explain policies
- competitive rates on auto insurance
- after-hours availability from some staff
Worth knowing
- Octobre Opilas praised for affordable auto quotes and policy clarity
- Danny Zhang noted for thorough explanation of condo coverage and loss assessment clauses
- some agents offer after-hours accessibility
- refund processing takes months in at least one reported case
What reviews say by service
- Auto Insurance
- praised for competitive rates and clear explanation; one long wait complaint
- Home & Property Insurance
- complexity of condo coverage well explained by named agents
How it compares
- Rated 4.2 against a 4.08 average across the 263 auto insurance businesses listed here.
- Has more Google reviews than 77% of the businesses in this directory.
How we scored this
Ranking Method Star rating 45
Review volume 84
Review recency 24
Review sentiment 49
Profile completeness 100
Verification 30
Rating breakdown
5
64
4
3
3
3
2
1
1
13
Common questions
- Can I reach an agent after hours?
- Some agents offer after-hours availability, though routine call centre support during business hours can involve long waits.
- How long do refunds take?
- One customer reported waiting months for a refund after cancellation; timeline is unclear from reviews.
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