Best health & travel insurance agencies in London, Ontario
This list ranks agencies and brokers for whom health and travel insurance is a core part of the business, scored using our methodology based on rating, review volume, recency, and sentiment.
Looking for a broker who handles auto, home, or business coverage too? See the best insurance agency overall list, which covers the full range of general insurance providers in London.
Picks are ranked by score and relevance to health & travel insurance, so a lower overall score can rank higher here.
At a glance
| # | Business | Score | Rating | From | Best for |
|---|---|---|---|---|---|
| 1 | Bruce Murray & Associates Inc | 81 | 5 (34) | — | Long-term travel coverage relationships |
| 2 | RBC Insurance | 79 | 4.8 (32) | — | First-time buyers wanting plain-language advice |
| 3 | RBC Insurance | 74 | 4.5 (69) | — | Fast quotes with a bigger review base |
| 4 | Kathryn Getliffe Desjardins Insurance Agent | 72 | 4.5 (29) | — | Families wanting a decades-long agent relationship |
| 5 | Couturier Financial Solutions Inc, Sun Life | 61 | 5 (3) | — | Clients who want to feel like a priority |
| 6 | My Insurance Broker (London) | 60 | 4.7 (3) | — | Shoppers comparing multiple carriers for savings |
| 7 | The Merit Group Insurance Brokers Inc | 59 | 3.6 (53) | — | Transparent quotes if you can pick your broker |
| 8 | Sun Life Financial London Elgin | 54 | 3.7 (6) | — | Existing Sun Life clients wanting a local office |
| 9 | Lehman Insurance Broker Inc | 30 | — | — | Cross-border London/Toronto coverage seekers |
| 10 | Goodman Group Insurance Inc | 28 | — | — | Group benefits and disability coverage inquiries |
Ranked picks

Bruce Murray & Associates Inc
Why it ranks first
Every one of the 19 detailed reviews gives five stars, with travel insurance coming up again and again as the reason clients call. Staff like Julie, Sheri, and Marco are named repeatedly for remembering clients over 20+ years and explaining policies in plain terms, which is exactly the kind of continuity you want before an overseas trip.
Pros
- Named staff known for fast email and phone replies
- Clear explanations of what a policy actually covers
- Competitive travel insurance pricing
- Customers report staying with the firm for decades
Services: auto insurance, business insurance, health benefits, independent broker

RBC Insurance
Why it ranks second
Jordan DeSumma is singled out for breaking down complex coverage, including life and disability, into terms non-specialists can follow without pressure to upsell. The branch backs this with a full lineup spanning auto, home, life, and specialty policies, so a health or travel add-on fits into a broader plan if needed.
Pros
- Advisor takes time to understand individual needs
- Plain-language breakdown of complex policies
- Honest, no-pressure recommendations
- Reliable follow-up after the initial meeting
Services: auto insurance, home insurance, life insurance, health benefits

RBC Insurance
Why it ranks third
With 69 reviews behind it, this RBC branch has the largest track record on this list, and staff like Rushabh Virani and Matthew Want draw consistent praise for patient, detailed quote work. One past complaint about unprofessionalism keeps the composite score lower, but the overall pattern is strongly positive.
Pros
- Large review volume gives more confidence in the pattern
- Named brokers praised for patience and detail
- Quick turnaround on quotes and setup
- Competitive rates on bundled policies
Watch out: One isolated complaint about unprofessional conduct surfaces among otherwise strong reviews.
Services: auto insurance, health benefits, independent broker, bilingual service

Kathryn Getliffe Desjardins Insurance Agent
Why it ranks fourth
Kathryn's office has built a reputation on knowing clients by name, with some families staying on for 20+ years and staff calling annually to review coverage. That personal touch extends to travel and health add-ons, though a few reviewers describe uneven first contact.
Pros
- Staff know your file and call to review coverage yearly
- Strong long-term customer retention
- Competitive rates, including for newer drivers/riders
- Named staff (Mary, Arthur, Hugh, Joanna) praised for care
Watch out: A handful of reviewers mention unsolicited quotes or sharp replies on first contact.
Services: auto insurance, health benefits, independent broker, bilingual service

Couturier Financial Solutions Inc, Sun Life
Why it ranks fifth
Reviewers describe a welcoming office where advice stays straightforward rather than jargon-heavy, backed by a team with over 50 years of combined experience. The review count is small, so treat this as an encouraging early signal rather than a proven track record.
Pros
- Welcoming, priority-focused service
- Clear, simple financial guidance
Watch out: Only a handful of reviews so far, so the pattern is thin.
Services: life insurance, business insurance, health benefits

My Insurance Broker (London)
Why it ranks sixth
The few reviews on record describe real savings on auto and home policies alongside patient, one-on-one explanations from staff like Parastoo, Al, and Rakesh. It's a small sample, but the tone is consistently positive and multi-carrier comparison is a genuine advantage for travel and health add-ons too.
Pros
- Reviewers report meaningful savings versus prior providers
- Patient, thorough explanations during selection
Watch out: Based on only a few reviews, so the track record is still building.
Services: auto insurance, home insurance, business insurance, health benefits

The Merit Group Insurance Brokers Inc
Why it ranks seventh
Individual brokers here, particularly Moe Faragalla and Taylor Pitchell, get singled out for going above expectations and being upfront about coverage details. The overall rating is pulled down by recent one-star reviews describing communication breakdowns after errors and staff turnover, so results seem to depend heavily on which broker picks up your file.
Pros
- Named brokers praised for transparency and speed
- Competitive rates across product lines
- Clear detail on what policies actually cover
Watch out: Recent reviews cite poor communication after mistakes and disruption from staff turnover.
Services: auto insurance, business insurance, independent broker, bilingual service

Sun Life Financial London Elgin
Why it ranks eighth
One reviewer praises a personal advisor's planning approach, but others report repeated claim denials and frustration with high management fees over a 10-year relationship. Worth a conversation if you already bank on Sun Life's name, but go in with clear questions about claims history and fee structure.
Pros
- Personalized financial planning approach
- Professional office environment
Watch out: Multiple reviewers report claim denials and fees that outpaced investment returns.
Services: auto insurance, life insurance, health benefits

Lehman Insurance Broker Inc
Why it ranks ninth
This broker lists auto, home, life, and health insurance across both London and Toronto, but there's no review history yet to confirm service quality. Include it on your shortlist only if you're comfortable being an early customer.
Pros
- Covers auto, home, life, and health lines
- Serves both London and Toronto markets
Watch out: No reviews are available yet, so there's nothing to verify service quality against.
Services: auto insurance, life insurance, home insurance, health benefits

Goodman Group Insurance Inc
Why it ranks tenth
The business advertises over twenty years operating across multiple Canadian provinces, covering group benefits, disability, life and health, plus HR software. Review evidence is essentially absent, so this is one to vet directly rather than lean on public feedback for.
Pros
- Long stated operating history (20+ years)
- Broad product range including group benefits and disability
- Operates across multiple provinces
Watch out: No customer reviews on record to confirm real-world service quality.
Services: auto insurance, health benefits