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Armour Insurance Brokers Ltd.

Updated 2026-07-24 · 1,697 reviewed · 415 listed · Scored from 163 Google reviews · How we rank ›

4.1(163) 69 composite score See reviews on Google ✓ Google-verified
Independent Multi-Carrier Broker
Armour Insurance Brokers Ltd.
Service
Independent Multi-Carrier Broker
Reviews
163

What recent reviews say

Strong individual brokers like Gurjot, Vishal, Richa, and Urvash earn consistent five-star praise for speed, competitive rates, and pressure-free advice. Several customers reported excellent turnarounds on quotes and friendly, clear communication.

The other side is serious: recent complaints center on cancelled policies dragging on for months without resolution, unexplained cancellation fees over $800, staff ignoring follow-ups, and broken commitments on signed agreements. A handful of customers felt disrespected during phone interactions, and some reported abandonment when carriers caused problems.

Recent shift: Yes. Two very recent one-star reviews (2 days ago) signal a shift: one describes 2-month cancellation chaos with duplicate charges; the other flags unprofessional phone conduct. These add weight to older complaints of poor follow-up and unfair cancellation fees.

Praised for
  • knowledgeable, responsive staff (named: Gurjot, Vishal, Richa, Urvash)
  • quick turnaround on quotes and documents
  • good rates and competitive pricing
  • helpful, pressure-free advice
Watch-outs
  • cancellation fees charged unfairly or without clarity
  • poor follow-up and unresponsiveness to emails/calls
  • unprofessional phone interactions and dismissive tone
  • unresolved issues with carriers and abandoned support requests
responsive-agentknowledgeable-staffhelpful-advicepoor-communicationhard-to-reachfair-pricinghidden-fees
Best for: customers seeking competitive multi-carrier quotes from responsive, knowledgeable brokers
Think twice if: you need reliable follow-up on cancellations or carrier disputes; recent complaints show unresolved issues and abandonment

Strengths

  • named brokers deliver quick quotes and competitive rates
  • multi-carrier access for better options
  • RIBO-certified
  • open 7 days

Worth knowing

  • Gurjot Thind: praised for home, commercial, and auto insurance quotes; fast, efficient, communicative
  • Vishal: handles auto insurance quotes competitively
  • Richa: repeat customers report best quotes and responsiveness
  • Urvash: noted for clear explanations and friendly support
  • cancellation fees reported as high as $822 without clarity on timing
  • two recent cases (within 2 months): one customer still waiting for cancellation documents after 2 months with duplicate charges; another signed agreement later cancelled by broker without honouring commitment

What reviews say by service

Independent Multi-Carrier Broker
Top brokers deliver fast, competitive quotes and excellent communication; systemic failures in cancellation processing, follow-up, and carrier dispute resolution

How it compares

  • Rated 4.1 against a 4.46 average across the 139 independent multi-carrier broker businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 40
Review volume 96
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
124
4
2
3
1
2
4
1
32

Common questions

Do you offer weekend or evening appointments?
Yes, Armour publishes opening hours for 7 days a week, so weekend access is available.
How long does it take to get an insurance quote?
Named brokers like Gurjot, Vishal, and Richa have earned praise for quick turnarounds, though recent complaints show cancellations can stall for months.
What insurance types do you broker?
Armour lists auto, classic car, motorcycle, ATV, golf cart, boat, RV, snowmobile, home, condo, and tenants insurance across Ontario.
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Last updated 2026-07-24