Most five-star reviews highlight Asma and other advisers who deliver patient, knowledgeable service at competitive rates for auto, home, and life insurance. Yet one-star complaints centre on unreturned calls, non-existent handoffs between staff, and occasional rudeness, leaving prospective clients unsure whether they will reach a helpful person or get ignored.
Gautam Banerjee, Rutul, and Richard earn strong praise for clarity, speed, and respect. Yet several recent complaints cite unauthorized coverage downgrades, dramatic price hikes after quotes, ignored emails, and staff rudeness. Service quality appears inconsistent, depending on which broker you're assigned.
Most clients get their insurance sorted within hours or days, often beating other brokers' quotes by significant margins. Glen D'Rozario, Richard, and Tino stand out for securing policies when clients had exhausted other options-including late evening and after-hours work-and keeping buyers informed throughout. Two reviewers encountered hostile, dismissive service, suggesting inconsistent staff performance across appointments.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-07-24
