Reviewers consistently praise named brokers-Kyle Eggett, Vince Lau, Rick, Jennika Page-for expertise, accessibility, and finding rates well below competitors. Turnaround is often same-day or under 24 hours, with staff working outside normal hours when needed. One recent customer saw rates jump $2,500 annually post-acquisition and felt abandoned when seeking relief; the broker then sent the debt to collections despite submitted termination notice.
Long-standing clients report years of reliability and professional follow-through. The team's strength lies in individual broker relationships rather than institutional process. Most cite specific savings of $1,000-plus and appreciate the time taken to explain coverage options in detail, though this depth isn't universal across all staff.
Limited review evidence: one five-star rating on record. Their website lists auto, motorcycle, home, condo, commercial, and health insurance products across personal and business lines.
One five-star review from five years ago praises Peter Freedman directly for being approachable. Evidence is limited to a single brief comment.
Most clients experience friendly, knowledgeable service focused on understanding their needs rather than pushing sales. Ashley Charriere appears frequently in positive feedback for explaining options clearly and helping people find policies that fit their goals. One serious complaint about high-pressure tactics and unprofessional conduct from another agent stands out as an exception.
Last updated 2026-07-24
