Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Most reviewers praise the team's knowledge and straightforward life insurance sales. One earlier complaint noted abandoned follow-up and lack of communication after setup.
Most customers praise Square One for fast, straightforward sign-ups and staff who listen carefully and explain options without pressure. Named agents like Trisha, Vishnu, and Kevin earn repeated mention for patience and clarity. Claims support is the tension: some find adjusters like Jennifer and Sam thoughtful and thorough, but others report long stretches without returned calls or email responses when pursuing water damage or flood claims. One reviewer called the claims process "useless" after weeks of silence; another found eligibility decisions unclear mid-claim.
Over five years, LSP Canada (operating as Liberty Tax) has earned consistent five-star ratings for tax filing and financial planning. Clients credit named staff like Surya, Vishal, Lisa, and Anita for explaining investments clearly, securing strong tax refunds at fair rates, and making complex finances feel manageable. The team offers free initial consultations and avoids high-pressure sales. Reviewers often return year after year, mentioning personalized plans for contractors, business owners, and those saving for retirement. Many describe feeling genuinely cared for rather than rushed.
Last updated 2026-07-24
