Saurabh Rattan and his team earn consistent five-star praise for tailored financial planning, investment returns, and personal attentiveness over years and decades. Clients value his ability to explain complex strategies clearly, stand by them through hardship, and deliver sustainable wealth growth where previous advisors fell short.
Mixed results. One reviewer found competitive auto rates, but recent complaints centre on unresponsiveness to email requests, especially cancellation inquiries, and a sense the agency prioritises commission over client needs.
Six reviews rate the business 4.8 stars, with five-star ratings dominant. Reviewers cite professional, friendly service and staff who care about their customers.
Titan's track record splits sharply. Five-star reviews consistently praise staff like Gurpreet Kaur, Kiran Johal, and Aayesha Adeel for their knowledge, responsiveness, and ability to find competitive rates quickly. One-star complaints tell a different story: customers report multi-week delays on quotes despite urgent requests, unexplained monthly deductions from bank accounts, ignored callback requests, and dismissive or hostile interactions with staff members like Gurtej and Jeet. The brokers who get named praise excel at walking clients through options and finding good value. Those attracting complaints often fail on follow-through and communication. One customer paid nearly 50% more ($2,100 vs $1,426 monthly) after waiting 3.5 weeks for a commercial trucking quote, only to find a competitor delivered it in 2 days. Another felt charged without consent for lapsed coverage. The mix suggests service quality depends heavily on which staff member handles your file.
Last updated 2026-07-24
