46 low data
Argosy Partners Ltd.
5.0(1)
One review calls the business a great organization. Limited evidence available.
Auto Insurance
PROLINK — Canada's Insurance Connection
Auto InsuranceHome & Property InsuranceLife InsuranceBusiness & Commercial InsuranceBilingual / Multilingual Service
- Services
- Auto Insurance, Home & Property Insurance, Life Insurance
- Reviews
- 347
What recent reviews say
People consistently praise Prolink staff by name: Michael Engelberg, Brooke, Aricia, and Stefanie handle claims and renewals with speed and care. One long-time customer's accident claim stalled for weeks, but the broker itself stepped in and resolved it; the real bottleneck was the insurance company, not Prolink.
Staff spend time explaining coverage gaps and walking clients through worst-case scenarios. Quote comparisons save customers money without dropping coverage. The team answers calls and emails promptly, often the same day, and follow up on research so clients aren't left hanging.
Praised for
- responsive, knowledgeable staff
- personalized claim support
- easy to work with, clear answers
- staff go above and beyond
Watch-outs
- slow claims process from insurance carrier
- initial adjuster delay on accident claim
responsive-agentknowledgeable-staffhelpful-advicefast-claims-processpersonalized-serviceeasy-to-reachtrustworthy
Best for: Clients who want a named person to call, especially during claims or policy changes.
Think twice if: Insurance carriers (not the broker) can delay payouts on claims; broker cannot speed them up.
Strengths
- named staff known for rapid response
- personalized claim guidance and follow-up
- quote comparisons that cut costs without coverage loss
- patient explanation of policy details
Worth knowing
- Michael Engelberg praised for rapid response on claims, detailed scenario planning
- Brooke handles renewals and certificates with prompt, accurate follow-up
- Aricia Mulumba noted for timeliness and courteous service over years of client history
- Stefanie Benoit (Senior Account Manager) spent one hour explaining renewal coverage gaps
- Staff research answers and escalate to team when needed rather than guess
What reviews say by service
- Auto Insurance
- Staff compare quotes across carriers to reduce premiums while keeping same coverage.
- Home & Property Insurance
- Quick communication during flood claims; renewal consultations explain coverage details.
- Business & Commercial Insurance
- Handles event insurance certificates with responsive, accurate service.
- Life Insurance
- Included in renewal reviews and explained as part of overall coverage strategy.
- Independent Multi-Carrier Broker
- Multi-carrier quotes help clients find better value without coverage reduction.
How it compares
- Rated 4.5 against a 4.08 average across the 263 auto insurance businesses listed here.
- Has more Google reviews than 92% of the businesses in this directory.
How we scored this
Ranking Method Star rating 65
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30
Rating breakdown
5
293
4
12
3
3
2
3
1
36
Common questions
- How long does it take to get a quote?
- Staff respond and research quotes within a day; detailed comparisons are available quickly via phone or email.
- Can Prolink speed up my claim payout?
- Staff provide prompt guidance on next steps and follow up with the insurance company, but the carrier controls the timeline.
- Do I get a named contact?
- Yes; reviewers name Michael Engelberg, Brooke, Aricia Mulumba, and Stefanie Benoit as primary contacts who handle renewals and claims.
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CannGen Insurance Canada
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Auto InsuranceHome & Property InsuranceBusiness & Commercial Insurance