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The Merit Group Insurance Brokers Inc

Updated 2026-07-24 · 1,697 reviewed · 415 listed · Scored from 53 Google reviews · How we rank ›

3.6(53) 59 low data composite score See reviews on Google ✓ Google-verified
Auto InsuranceBusiness & Commercial InsuranceIndependent Multi-Carrier BrokerBilingual / Multilingual ServiceLife InsuranceHealth & Travel Insurance
The Merit Group Insurance Brokers Inc
Services
Auto Insurance, Business & Commercial Insurance, Independent Multi-Carrier Broker
Reviews
53

What recent reviews say

Top brokers like Moe Faragalla and Taylor Pitchell deliver strong service and transparent quotes, but recent one-star reviews cite communication breakdowns after mistakes and a loss of continuity when staff are let go.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • knowledgeable staff, especially Moe Faragalla
  • quick responses from brokers
  • competitive rates
  • transparent with policy details
Watch-outs
  • poor communication when errors occur
  • staff turnover affecting continuity
  • occasional failures to follow up after mistakes
responsive-agentknowledgeable-staffhelpful-advicepoor-communication
Best for: clients seeking competitive quotes for auto and home insurance from known brokers like Moe or Taylor
Think twice if: you need continuity through staff changes or expect fast resolution if a quote contains errors

Strengths

  • named brokers go above and beyond
  • competitive rates across product lines
  • transparency about coverage details

Worth knowing

  • Moe Faragalla (Mohamed Farajalla) praised for going above and beyond and transparent service over 5+ years
  • Taylor Pitchell noted for efficient, professional auto insurance work
  • Khalid Farajallah mentioned for great customer service
  • Danny credited with long-term family and business client care
  • Recent staff termination disrupted ongoing quote for customer
  • Misquote incident: customer charged $50/month higher than quoted, broker refused credit or correction

What reviews say by service

Auto Insurance
Moe and Taylor praised for competitive quotes and efficient service, but one customer had misquote with no proactive correction.
Home & Property Insurance
Customers report transparent quotes and good value, though limited recent feedback.
Business & Commercial Insurance
Security company praised all business insurance needs met promptly.
Independent Multi-Carrier Broker
Brokers deliver competitive cross-product quotes and transparency.

How it compares

  • Rated 3.6 against a 4.08 average across the 263 auto insurance businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 17
Review volume 75
Review recency 97
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
34
4
1
3
0
2
0
1
18

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Last updated 2026-07-24