Totten Group's 1.8-star rating across 10 reviews reflects consistent complaints about rude customer service, claims delays, poor communication, and aggressive billing practices. Reviewers report being hung up on, denied refunds, and stuck with staff who openly admitted understaffing.
Based on limited recent reviews, so treat this as low-confidence.
Review evidence is limited. NovaRisk Inc. is a Toronto-based insurance broker offering commercial property, builder's risk, and emerging market coverage. Their website states RIBO and provincial regulator registration.
Review evidence is limited. Supernova MGU operates in Old Toronto and their website claims to offer commercial insurance, SME insurance, online binding, claims handling, premium financing, and white label services across Toronto and Ontario. Direct customer feedback is not available to assess service quality or pricing.
Five-star reviewers praise staff expertise and quick turnarounds; one recent one-star reviewer waited three weeks for a quote, faced unanswered calls, and paid $300 extra monthly on home insurance due to poor communication. Service quality appears inconsistent.
Last updated 2026-07-24
