Staff including Mariela, Greg, Ann, and Tyler consistently receive praise for patient explanations, fast processing, and willingness to help with policy changes and additions. One reviewer reported unacknowledged errors and misinformation from the company that cost them money, though this remains rare among 111 reviews.
One five-star review praised Watson Travel Insurance for reasonable rates, though evidence is limited to a single review from five years ago.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Intact Insurance attracts heavy criticism for slow claims handling, unresponsive staff, and aggressive claim denials, with reviewers citing damage misclassification as wear-and-tear and assessors incentivized to reject coverage. Two-star average across 134 reviews reflects rare positive experiences (stellar adjuster service, fast home claim handling) buried under consistent complaints of no accountability, policy changes without notice, and long payment delays that forced customers to juggle multiple vehicle payments.
Last updated 2026-07-24
