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Life InsuranceBilingual / Multilingual Service
Billyard Insurance Group - Queensway
Auto InsuranceBusiness & Commercial InsuranceHome & Property InsuranceLife Insurance
- Services
- Auto Insurance, Business & Commercial Insurance, Home & Property Insurance
- Reviews
- 170
What recent reviews say
Across hundreds of reviews spanning years, staff like Taya, Abdul, and Khrystyna consistently go beyond basic broker work: they listen, explain trade-offs clearly, and hunt competitive quotes without pressure. Reviewers praise their speed, how easy they are to reach, and the calm they bring to otherwise stressful insurance decisions.
The business handles auto, home, and rental policies across Ontario and into Atlantic and Western Canada. Repeat clients come back because the team remembers them and keeps working to save them money on renewals. No patterns of complaints appear in the feedback.
Praised for
- knowledgeable staff who explain options
- fast service and quick quotes
- staff availability and responsiveness
- personalized guidance to fit budget
responsive-agentknowledgeable-staffpersonalized-serviceeasy-to-reachhelpful-advicefair-pricing
Best for: People switching providers or comparing policies who want a broker who explains WHY each option fits them.
Think twice if: No significant concerns emerge from the reviews.
Strengths
- named brokers (Taya, Abdul, Khrystyna) known for patience and follow-up
- finds competitive quotes across multiple carriers without pressure
- handles switching and policy explanations in plain language
- serves clients across Ontario, Alberta, Atlantic Canada
Worth knowing
- Taya praised for saving clients on renewals and clear explanations
- Abdulwahid Hatimi (Abdul) named repeatedly for availability and stress-free process
- Khrystyna and Shantnoo also credited in multiple reviews
- Handle first-time Canadian auto insurance buyers
- Staff follow up on renewals to keep premiums down
What reviews say by service
- Auto Insurance
- Staff explain options patiently and find competitive quotes without pressure.
- Home & Property Insurance
- Taya helped clients reduce house insurance premiums with minimal friction.
- Business & Commercial Insurance
- Business liability offered; limited review detail.
- Life Insurance
- Listed service; no review detail available.
How it compares
- Rated 5 against a 4.08 average across the 263 auto insurance businesses listed here.
- Has more Google reviews than 86% of the businesses in this directory.
How we scored this
Ranking Method Star rating 92
Review volume 97
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30
Rating breakdown
5
169
4
1
3
0
2
0
1
0
Common questions
- Can Billyard help me if I'm new to car insurance in Canada?
- Yes. Reviewers mention the team walks first-time buyers through the process step by step, explaining each option in plain language.
- Do they serve areas outside Ontario?
- Their website lists service in Ontario, Alberta, New Brunswick, and Nova Scotia.
- Are specific staff members available, or do I get whoever is free?
- Reviewers frequently ask for and name specific brokers like Taya, Abdul, or Khrystyna by preference, suggesting continuity of care is possible.
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