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Co-operators - Delvand Insurance Agency Ltd
4.0(54)✓ Google-verified
Delvand Insurance earns strong praise when dealing directly with agent Donya Ziafati, who reviewers credit with patient explanations, responsive service, and securing competitive rates. The agency delivers smooth auto and home quote experiences and reportedly saves customers $200+ monthly compared to competitors. However, recent complaints reveal serious policy administration issues: customers face surprise premium hikes after cancellation notices, refusal of handwritten bills of sale despite being standard in private sales, and downstream damage to insurance rates elsewhere. One seven-year loyal customer with zero claims was penalized for delayed vehicle sale notification, a red flag for contract handling.
Bilingual / Multilingual ServiceAuto InsuranceHome & Property Insurance
