18 low data
London Insurance Group Inc
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Auto InsuranceLife InsuranceBusiness & Commercial Insurance
Canada Life Assurance Company
Auto InsuranceLife InsuranceBilingual / Multilingual Service
- Services
- Auto Insurance, Life Insurance, Bilingual / Multilingual Service
- Reviews
- 262
What recent reviews say
Most reviewers report frustrating delays setting up accounts, accessing benefits, and getting claims paid. Staff communication is inconsistent, the website is slow and confusing, and claims are frequently held up or denied without clear explanation, leaving customers feeling the company prioritizes cost-cutting over service.
Watch-outs
- poor phone and online support
- slow website and app delays
- claims processing delays and audits
- billing errors and overpayments
- staff language and attitude issues
- unclear coverage decisions
slow-claims-processpoor-communicationhard-to-reachconfusing-policy
Think twice if: Anyone needing quick claims processing or clear support. Expect significant delays, confusing online tools, and potential coverage gaps.
Worth knowing
- Dental and physiotherapy coverage offered
- website requires multiple plan selections for same query
- claims audit hold-ups reported (example: $290 dental claim held after estimate submitted)
- account setup can take 1-2 weeks
- mobile app promised but not delivered as of review date
What reviews say by service
- Health & Travel Insurance
- Coverage denials common; claims refunds delayed or held for audit; setup slow.
- Life Insurance
- No clear praise or complaint specific to life insurance in reviews.
- Auto Insurance
- No direct feedback on auto insurance services in reviews.
How it compares
- Rated 3.3 against a 4.08 average across the 263 auto insurance businesses listed here.
- Has more Google reviews than 90% of the businesses in this directory.
How we scored this
Ranking Method Star rating 0
Review volume 100
Review recency 100
Review sentiment 16
Profile completeness 100
Verification 30
Rating breakdown
5
128
4
20
3
12
2
4
1
98
Similar insurance agency nearby
26 low data
The Insurance Exchange Insurance Brokers Ltd.
No rating yet
Review evidence for this broker is limited. Their website lists insurance quotes, risk management advice, and product selection for London, Ontario. No customer reviews are available to assess service quality, responsiveness, or pricing.
Auto InsuranceIndependent Multi-Carrier BrokerBilingual / Multilingual Service
64
Arthur J. Gallagher Canada
3.8(157)✓ Google-verified
Many clients praise named staff like Craig, Liliana, Stephen, and Debbie for responsiveness and finding savings, sometimes $400-800 per renewal. Others report waiting a week for replies, never hearing from their broker at renewal, and discovering they paid far above market rates. The gap seems to depend heavily on which agent handles your account. The service quality is inconsistent. Positive reviews emphasize efficiency and genuine effort to cut costs. Negative reviews centre on neglect: brokers who don't follow up, dismiss concerns about high premiums, and cite understaffing. One client found a $400/month savings only after shopping the market themselves.
Auto Insurance