Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Most reviewers report frustrating delays setting up accounts, accessing benefits, and getting claims paid. Staff communication is inconsistent, the website is slow and confusing, and claims are frequently held up or denied without clear explanation, leaving customers feeling the company prioritizes cost-cutting over service.
Review evidence for this broker is limited. Their website lists insurance quotes, risk management advice, and product selection for London, Ontario. No customer reviews are available to assess service quality, responsiveness, or pricing.
Many clients praise named staff like Craig, Liliana, Stephen, and Debbie for responsiveness and finding savings, sometimes $400-800 per renewal. Others report waiting a week for replies, never hearing from their broker at renewal, and discovering they paid far above market rates. The gap seems to depend heavily on which agent handles your account. The service quality is inconsistent. Positive reviews emphasize efficiency and genuine effort to cut costs. Negative reviews centre on neglect: brokers who don't follow up, dismiss concerns about high premiums, and cite understaffing. One client found a $400/month savings only after shopping the market themselves.
Last updated 2026-07-24
