Reviewers consistently praise staff expertise and speed, particularly Akanksha and Gagan, who guide clients through Super Visa and Life Insurance applications with patience and clarity. Customers report policies issued in minutes, straightforward comparisons between providers, and responsive support that transforms what could be a stressful process into something manageable and trustworthy.
Avtar Dhaliwal delivers consistently responsive service across auto, home, and life insurance with reviewers praising transparent comparisons and savings. One recent one-star complaint cites distrust, but 89% five-star reviews from multi-year clients emphasize his patience, clarity, and willingness to find the best coverage fit rather than maximize commission.
Staff like Jas and Vanshikha guide Super Visa and visitor insurance applicants through paperwork with patience and clear steps. Scores of clients praise the speed and ease, especially for parent sponsorships, yet a handful report abandoned claims and unanswered refund requests, leaving some feeling ghosted after payment. The business operates 24/7 claims support according to its website. Most complaints surface after submission; positive reviews cluster around initial purchase and onboarding. Repeat customers cite years of smooth renewals, but grievances centre on silence during dispute resolution.
Titan's track record splits sharply. Five-star reviews consistently praise staff like Gurpreet Kaur, Kiran Johal, and Aayesha Adeel for their knowledge, responsiveness, and ability to find competitive rates quickly. One-star complaints tell a different story: customers report multi-week delays on quotes despite urgent requests, unexplained monthly deductions from bank accounts, ignored callback requests, and dismissive or hostile interactions with staff members like Gurtej and Jeet. The brokers who get named praise excel at walking clients through options and finding good value. Those attracting complaints often fail on follow-through and communication. One customer paid nearly 50% more ($2,100 vs $1,426 monthly) after waiting 3.5 weeks for a commercial trucking quote, only to find a competitor delivered it in 2 days. Another felt charged without consent for lapsed coverage. The mix suggests service quality depends heavily on which staff member handles your file.
Last updated 2026-07-24
