Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Most customers praise Nick's personal attention and responsiveness, but a vocal minority report dismissive phone manner and aggressive policy cancellation practices on late payments. Review evidence is split between enthusiastic long-term clients and sharp negative experiences.
Reviewers consistently praise quick, patient staff who take time to explain options clearly. Ashley, Ruchika, and Lorrie are named repeatedly for going above and beyond on quotes and claims. One serious complaint: a policy cancellation request sent by email and confirmed as canceled was not processed, leading to unexpected charges after the vehicle was sold. The complaint was only resolved after calling Desjardins directly. The team handles auto, home, and life coverage with a reputation for competitive rates and long-term client relationships. Multiple reviewers mention staying 30+ years or coming to them for multiple policies. Claims processing receives specific praise for being handled smoothly, though the one cancellation failure raises a red flag on follow-through with administrative requests.
Markus Agyeman-Vachon offers personal and commercial insurance in Etobicoke with 20 years claimed experience. Reviewers report significant savings on high-risk auto policies and willingness to help evenings and weekends, though one recent review raised reliability questions. Limited review evidence.
Last updated 2026-07-24
