Most customers praise Nolan and Andrew for knowledgeable, responsive service and competitive quotes, often calling out attention to detail and friendly phone support. However, a minority report denied claims, nine-month decision delays, and persistent unsolicited contact after declining quotes.
No individual reviews are available for this broker at this time. The business operates in Argyle, London, and states it serves both London and Toronto across auto, home, life, and health insurance.
Youngs Insurance Brokers draws strong praise for individual staff members who explain coverage clearly and close deals quickly, often within hours. Yet the business is hampered by inconsistent service: some clients report being unable to reach the brokers by phone, while others describe billing mishaps (wrong address, double charges, overages sustained for years) and defensive responses when issues arise. The best experience seems tied to asking for specific staff like Hind or Radwa, who appear knowledgeable and patient. Clients in London and beyond (Barrie) cite competitive pricing and long-term loyalty. However, repeated complaints about accessibility, billing accuracy, and management defensiveness suggest this brokerage works best for buyers who can navigate directly to the right person and who check their policies closely.
Most reviewers experience good phone service and helpful advice, with some praising John's willingness to assist customers who no longer live locally. One serious complaint from eight years ago centered on a quote validity dispute: the reviewer received a written quote in February, but when returning in April to finalize, was told the original January quote had exceeded a 55-day limit they were never told about, resulting in a price nearly double.
Last updated 2026-07-24
