Toronto, Ontario Insurance Agency Guide
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Masters Insurance Limited

Updated 2026-07-24 · 1,697 reviewed · 415 listed · Scored from 21 Google reviews · How we rank ›

4.5(21) 67 low data composite score See reviews on Google ✓ Google-verified
Auto InsuranceIndependent Multi-Carrier BrokerBilingual / Multilingual Service
Masters Insurance Limited
Services
Auto Insurance, Independent Multi-Carrier Broker, Bilingual / Multilingual Service
Reviews
21

What recent reviews say

Masters Insurance brokers business and personal policies across Ontario and beyond, with staff like Camille, Zach, and Mitch earning consistent praise for responsiveness and savings. Two older complaints mention missed callbacks on a claim and a quote follow-up, but recent reviews (within 3 years) emphasize professional service and competitive rates.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive staff and named agents
  • cost savings and competitive rates
  • long-term reliability and trust
  • personalized service and genuine care
Watch-outs
  • unresponsive after claim denial
  • slow follow-up on quote requests
responsive-agentfair-pricingknowledgeable-stafftrustworthypersonalized-service
Best for: Construction businesses and long-term policyholders seeking competitive rates and personal attention.
Think twice if: If you need fast response after a claim denial or urgent quote follow-up, test responsiveness first; older reviews flag slow callbacks.

Strengths

  • Named agents (Camille, Zach, Mitch, Matty P) praised by name
  • Better rates and coverage than competitors
  • Long-standing broker (since 1966)
  • Construction industry expertise noted

Worth knowing

  • Named brokers: Matty P, Camille, Zach, Mitch, Christine Tontodonatti
  • Construction industry specialization praised
  • One reviewer switched from another broker and halved their premium
  • Claim denial callback delayed two weeks in one older case

What reviews say by service

Auto Insurance
Workers and business insurance praised for competitive rates; one old case of slow response after claim denial.
Independent Multi-Carrier Broker
Multi-carrier rates and coverage optimization highlighted as a key strength.

How it compares

  • Rated 4.5 against a 4.08 average across the 263 auto insurance businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 52
Review volume 58
Review recency 97
Review sentiment 59
Profile completeness 100
Verification 30

Rating breakdown

5
17
4
1
3
1
2
0
1
2

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Last updated 2026-07-24