Most clients praise Northbrook's fast response times and knowledgeable staff who walk them through coverage options. Staff members like Domenica, Ainsley, and Priya are named for their quick replies and attentive service. One long-term customer grew frustrated after a period of silence and agent reassignment, though later interactions improved.
All eight reviews are five-star. Customers praise VP Insurance for picking up the phone, explaining coverage carefully, and getting policies active the same day. Staff like Mr. Pisano, Andrew, and Chelsea stand out by name for patience and speed.
Clover Insurance brokers a broad range of personal and commercial policies but struggles with accessibility. Reviewers report difficulty reaching staff by phone and inconsistent service quality: one agent draws consistent praise for responsiveness, while others describe rudeness and unresponsiveness that cost prospects before they even become customers.
Masters Insurance brokers business and personal policies across Ontario and beyond, with staff like Camille, Zach, and Mitch earning consistent praise for responsiveness and savings. Two older complaints mention missed callbacks on a claim and a quote follow-up, but recent reviews (within 3 years) emphasize professional service and competitive rates.
Last updated 2026-07-24
