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Miranda Efthimakis Desjardins Insurance Agent

Updated 2026-07-24 · 1,697 reviewed · 415 listed · Scored from 286 Google reviews · How we rank ›

5.0(286) 91 composite score See reviews on Google ✓ Google-verified
Auto InsuranceHealth & Travel InsuranceIndependent Multi-Carrier BrokerBilingual / Multilingual ServiceHome & Property InsuranceLife Insurance
Miranda Efthimakis Desjardins Insurance Agent
Services
Auto Insurance, Health & Travel Insurance, Independent Multi-Carrier Broker
Reviews
286

What recent reviews say

Staff by name-Negin, Katie, Laurie, Marylee, Stephanie-earn consistent praise for taking time to understand each client's actual coverage needs rather than pushing standard policies. Miranda and her team follow up on claims, email to unblock delays, and call to check in, creating trust even when frustrations arise with the carrier's claims department itself.

The agency handles auto, home, life, and commercial insurance across London and Ontario. Reviewers note quick responses, attention to detail on renewals, and a warm office atmosphere. One recent claim involved points of friction upstream, but the branch's intervention and care stood out.

Praised for
  • responsive and attentive staff
  • personalized coverage advice
  • knowledgeable team
  • goes above and beyond on claims
Watch-outs
  • slow claims department response times
responsive-agentknowledgeable-staffhelpful-advicepersonalized-servicegreat-follow-upeasy-to-reach
Best for: clients wanting a named agent who reviews coverage gaps before committing to a policy.
Think twice if: claims processing delays are frustrating; branch liaison helps but upstream carrier pace may test patience.

Strengths

  • named agents available by specialization (commercial, renewals, claims support)
  • personalized needs assessment before policy placement
  • proactive follow-up on claims and renewals

Worth knowing

  • Negin Shadab: commercial insurance specialist, responsive on quotes and coverage reviews
  • Katie Stachowich: strong on claims support and follow-up
  • Laurie Reeves: quick on renewals and saves clients money on rate reviews
  • Marylee Feier: patient on complex underwriting and archives research
  • Stephanie: proactive outreach on policy reviews; builds confidence in switching coverage
  • Miranda Efthimakis: founder; emphasis on going the extra mile and business community involvement

What reviews say by service

Auto Insurance
Staff review policies in detail and flag savings on renewals.
Home & Property Insurance
Personalized needs assessment prevents coverage gaps.
Life Insurance
Team patience with complex underwriting and historical documentation.
Business & Commercial Insurance
Negin Shadab specializes here; responsive, knowledgeable, stress-free process.
Independent Multi-Carrier Broker
Branch proactively reviews current Desjardins coverage and switches clients when beneficial.

How it compares

  • Rated 5 against a 4.08 average across the 263 auto insurance businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 95
Review volume 100
Review recency 100
Review sentiment 73
Profile completeness 100
Verification 30

Rating breakdown

5
279
4
5
3
1
2
0
1
1

Common questions

Can I speak to a specific agent for my insurance type?
Yes. Negin Shadab handles commercial insurance, Laurie Reeves handles renewals, Marylee Feier handles complex underwriting, and Katie Stachowich works on claims.
What happens if my claim is delayed by the insurance company?
Branch staff email the claims department on your behalf, follow up, and call to check in, even while the carrier processes it.
Do they review my existing coverage before I switch?
Yes. Staff approach clients to review current insurance needs and often help save money on renewals.
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Last updated 2026-07-24