Most clients praise named brokers (Narsim, Terri, Lois, Sarah, Sean) for patience and transparency, often securing savings or smooth coverage moves. A vocal minority faced unexplained rate hikes, slow quote turnarounds, and difficulty reaching support to fix errors like misspelled names or inflated vehicle values.
Based on limited recent reviews, so treat this as low-confidence.
Kevin Gardner Desjardins Insurance delivers fast responses and genuine care. Staff like Tammy and Kristine earn repeat praise for responsiveness and helpful guidance across auto, home, and life policies.
Reviewers consistently praise Tammy and her team for 30 years of stable, attentive service. Clients value her knowledge, trustworthiness, and willingness to listen and advise, even after relocating.
Several brokers earn strong praise for personal attention and speed on urgent matters, especially Christine Currie, Tina, Nicole Tremblay, and David Friesen. However, chronic phone accessibility issues and delays in renewal notifications undermine the overall experience. Customers report weeks of unanswered calls and policy renewals arriving with insufficient time to shop alternatives.
Last updated 2026-07-24
