
PROLINK — Canada's Insurance Connection
People consistently praise Prolink staff by name: Michael Engelberg, Brooke, Aricia, and Stefanie handle claims and renewals with speed and care. One long-time customer's accident claim stalled for weeks, but the broker itself stepped in and resolved it; the real bottleneck was the insurance company, not Prolink. Staff spend time explaining coverage gaps and walking clients through worst-case scenarios. Quote comparisons save customers money without dropping coverage. The team answers calls and emails promptly, often the same day, and follow up on research so clients aren't left hanging.

