Toronto, Ontario Insurance Agency Guide
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RIO Insurance Brokers, Inc

Updated 2026-07-24 · 1,697 reviewed · 415 listed · Scored from 6 Google reviews · How we rank ›

3.7(6) 47 low data composite score See reviews on Google ✓ Google-verified
Auto InsuranceHome & Property InsuranceBusiness & Commercial InsuranceIndependent Multi-Carrier Broker
RIO Insurance Brokers, Inc
Services
Auto Insurance, Home & Property Insurance, Business & Commercial Insurance
Reviews
6

What recent reviews say

Long-term clients praise RIO's email communication and ability to find competitive rates across multiple carriers. Phone reach is a sticking point; email works better if you're willing to wait. Review spread is sharp: most give five stars, a few one or two.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • email responsiveness
  • competitive rates over time
  • annual policy reviews
  • knowledgeable brokers
  • personable staff
Watch-outs
  • hard to reach by phone
  • slow phone response
responsive-agentfair-pricingknowledgeable-staffhard-to-reach
Best for: established clients comfortable with email communication and willing to work around phone wait times
Think twice if: you need same-day phone support; email turnaround can take time during busy periods

Strengths

  • annual coverage reviews
  • email-based service model
  • multi-carrier quotes

Worth knowing

  • Staff member Trish named favorably in reviews
  • clients report annual file reviews as standard practice
  • operate 7 days per week

What reviews say by service

Auto Insurance
Long-term clients report getting good rates through annual reviews and multi-carrier comparison.
Home & Property Insurance
Coverage reviews ensure clients have the right protection; rates competitive over time.
Business & Commercial Insurance
Listed on their website; limited review evidence of specific service quality.
Independent Multi-Carrier Broker
Core strength: brokers work across multiple carriers to find best quotes and coverage for each client.

How it compares

  • Rated 3.7 against a 4.08 average across the 263 auto insurance businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 34
Review volume 37
Review recency 0
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
4
4
0
3
0
2
0
1
2

Common questions

What's the best way to reach RIO?
Email gets faster responses than phone. Staff are busy, so email is recommended for quick turnaround.
Do they review my coverage regularly?
Yes. Long-term clients report RIO reviews files annually to ensure coverage stays right and rates stay competitive.

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Last updated 2026-07-24