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SCM Insurance Services

Updated 2026-07-24 · 1,697 reviewed · 415 listed · Scored from 8 Google reviews · How we rank ›

1.5(8) 35 low data composite score See reviews on Google ✓ Google-verified
Auto Insurance
SCM Insurance Services
Service
Auto Insurance
Reviews
8

What recent reviews say

Over a year-long delays, unresponsive staff, and no follow-up on filed claims are the main frustrations cited. Six of seven recent reviews report little or no progress on auto and property damage claims, with named adjusters (Patience Ahyia, Randy Fitzpatrick) cited for non-responsiveness.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • minimal evidence of positive experience
Watch-outs
  • claims stuck for months without resolution
  • poor communication and follow-up
  • unresponsive adjusters
  • staff lack accountability
slow-claims-processpoor-communicationhard-to-reachclaim-denied
Think twice if: Avoid if you need quick claim resolution or reliable follow-up; multiple reviewers report months-long waits and unresponsive adjusters.

Worth knowing

  • Patience Ahyia cited for lack of communication on pothole/property claim over 8 months
  • Randy Fitzpatrick cited for non-responsiveness over 2-month period
  • One claimant waited over one year with no response despite multiple escalations

What reviews say by service

Auto Insurance
Claims sit unresolved for many months; adjusters do not return calls or provide updates.

How it compares

  • Rated 1.5 against a 4.08 average across the 263 auto insurance businesses listed here.
  • Has more Google reviews than 48% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 0
Review volume 41
Review recency 0
Review sentiment 37
Profile completeness 100
Verification 30

Rating breakdown

5
1
4
0
3
0
2
0
1
7

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Last updated 2026-07-24