Rosa at SBIS stands out for patient, honest guidance on travel and long-term coverage without the hard sell. One reviewer relied on her across multiple policy cycles and refunds over two years.
Based on limited recent reviews, so treat this as low-confidence.
Review evidence is limited. The business states it has operated since 1993 and serves health, dental, and travel insurance across Canada. Further detail requires customer reviews.
Most reviewers report unauthorized or unexplained charges, difficulty cancelling, and aggressive recovery tactics that feel predatory. A handful praise individual staff members, but the pattern of billing failures, poor communication, and harsh collection practices on low balances dominates feedback, especially from tenants in affordable housing who face policy cancellation and $300 penalties for small payment gaps.
Limited review data shows tension between the "cheap" brand promise and what customers experience. The one detailed complaint notes a gap between what the business advertised and the actual quotes received.
Last updated 2026-07-24
