Marcus and the team earn consistent five-star praise for attentive, detailed service. Limited review count restricts broader insight.
Based on limited recent reviews, so treat this as low-confidence.
One reviewer reported serious delays processing a missed automatic payment after 16 months of on-time payments, and criticized the lack of early notification and slow resolution. Review evidence is limited to a single one-star account.
A single one-star review documents a poor walk-in experience: reception staff refused contact information, denied a seat, and turned away the customer without booking an appointment. Evidence is limited to one review.
Wendy Lam and agent Keryan earned strong praise for taking time with clients and delivering answers; one reviewer compared their auto insurance service favorably to TD, Intact, and RBC. However, three one-star reviews cite rudeness and consistently poor experiences, creating a sharp divide in outcomes.
Last updated 2026-07-24
