Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Staff quality swings sharply: some callers report helpful, courteous service while others hit rude or dismissive representatives. The bigger frustration is reaching anyone at all; reviewers repeatedly mention difficulty getting a live agent, transferred to the right department, or getting callbacks. Speed also comes up as a concern.
One reviewer noted responsive service but flagged an inconsistent first-time experience, though signaled openness to returning.
Every review praises Manoj's knowledge, responsiveness, and ability to match policies to individual needs without unnecessary wait. The standout is speed: one customer got family coverage in hours on urgent request, and others note he answers calls and emails promptly, even during holidays.
Last updated 2026-07-24
