42 low data
Life Insurance Company of North America
3.0(1)
One reviewer noted responsive service but flagged an inconsistent first-time experience, though signaled openness to returning.
Life Insurance
The Great-West Life Assurance Company
Life Insurance
- Service
- Life Insurance
- Reviews
- 18
What recent reviews say
Staff quality swings sharply: some callers report helpful, courteous service while others hit rude or dismissive representatives. The bigger frustration is reaching anyone at all; reviewers repeatedly mention difficulty getting a live agent, transferred to the right department, or getting callbacks. Speed also comes up as a concern.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- responsive agents (when reached)
- courteous staff
- helpful problem-solving
Watch-outs
- poor customer support inconsistency
- rude or annoyed staff
- hard to reach live agent
- slow service
- unreturned calls
responsive-agentpoor-communicationhard-to-reachknowledgeable-staff
Think twice if: Prefer a policy holder who doesn't need frequent support, or be ready for hit-or-miss service quality and long wait times to reach someone.
Strengths
- some staff highly courteous and helpful
- handles account issues when connected
Worth knowing
- Callers report difficulty reaching live agent and being transferred to correct department
- customer service responsiveness and tone varies significantly between representatives
What reviews say by service
- Life Insurance
- Policy support unreliable; staff responsiveness and tone inconsistent; reaching someone is the main roadblock.
How it compares
- Rated 3.4 against a 4.14 average across the 205 life insurance businesses listed here.
- Has more Google reviews than 60% of the businesses in this directory.
How we scored this
Ranking Method Star rating 20
Review volume 56
Review recency 0
Review sentiment 46
Profile completeness 50
Verification 0
Rating breakdown
5
7
4
4
3
2
2
0
1
5
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