Over two dozen one-star reviews paint Sun Life as difficult to reach and even harder to extract money from. Callers report hour-long waits, dropped calls, no callback, and blocked withdrawals on funds that already belong to them. The company takes premiums easily but treats payout requests as obstacles, with added fees and rigid policy rules that leave customers stranded.
Based on limited recent reviews, so treat this as low-confidence.
Five-star reviews across four trips abroad show Ingle excels when claims matter. Customers praise quick answers, jargon-free guidance, and claims processed without pushback. Young travellers, visiting parents, and people who got sick overseas all felt heard and protected.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Review evidence is limited. IPG offers emergency claims services and risk management across Canada and North America; their website lists specialty lines and desktop adjusting among core offerings.
Last updated 2026-07-24
