Review evidence is limited. IPG offers emergency claims services and risk management across Canada and North America; their website lists specialty lines and desktop adjusting among core offerings.
Based on limited recent reviews, so treat this as low-confidence.
Two of three detailed reviews cite severe communication and claims-handling failures. One customer waited 18 months for a claim decision; another spent weeks getting a quote and eventually gave up changing coverage. Phone contact is difficult and cancellation requests were ignored.
Over two dozen one-star reviews paint Sun Life as difficult to reach and even harder to extract money from. Callers report hour-long waits, dropped calls, no callback, and blocked withdrawals on funds that already belong to them. The company takes premiums easily but treats payout requests as obstacles, with added fees and rigid policy rules that leave customers stranded.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-07-24
