Do you offer insurance beyond auto and home?

Yes, their website lists classic vehicles, hot rods, tenants, condo, cottage, hobby farm, RV, motorcycle, ATV, and boat insurance.

Does anyone there speak Spanish?

Yes, Angelica Blanco speaks Spanish and is highlighted in multiple reviews for bilingual service.

Sutherland Elliott Insurance Brokers & Thames Financial

Updated 2026-07-24 · 1,697 reviewed · 415 listed · Scored from 23 Google reviews · How we rank ›

4.3(23) 61 composite score See reviews on Google ✓ Google-verified Publishes prices

Health & Travel Insurance

Sutherland Elliott Insurance Brokers & Thames Financial

Service: Health & Travel Insurance
Reviews: 23

What recent reviews say

Reviewers consistently praise Angelica Blanco for attentive, personalized service and her ability to find better rates than competitors. Recent experience across multiple clients shows thorough, bilingual support that genuinely listens to customer needs and defends on pricing.

However, older complaints flag serious service breakdowns: unauthorized policy changes, lost documents, and financial errors that staff refused to correct. These issues coincide with reported staff changes, suggesting inconsistency over time.

Praised for

Staff attentiveness and care
Good value and savings
Thorough insurance search
Personalized service

Watch-outs

Lost or missing emails
Unauthorized policy changes
Late fees and withdrawal errors
Limited agent availability

responsive-agentknowledgeable-staffhelpful-advicepersonalized-servicefair-pricing

Best for: Customers seeking a broker who will shop rates across carriers and negotiate on price.

Think twice if: Earlier reviews report unauthorized policy changes and lost documents; verify recent staff stability before committing to multiple policies.

Strengths

Personalized rate-hunting
Bilingual (Spanish) support
Multi-line coverage options
Attentive broker follow-up

Worth knowing

Angelica Blanco praised across multiple recent reviews for attentiveness and bilingual service
Recent client saved hundreds on car coverage versus original quote
Older complaints cite lost emails with documents, unauthorized policy modifications, and refusal to wave late fees

How it compares

Rated 4.3 against a 4.18 average across the 121 health & travel insurance businesses listed here.
Has more Google reviews than 61% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 46

Review volume 60

Review recency 43

Review sentiment 61

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Do you offer insurance beyond auto and home?: Yes, their website lists classic vehicles, hot rods, tenants, condo, cottage, hobby farm, RV, motorcycle, ATV, and boat insurance.
Does anyone there speak Spanish?: Yes, Angelica Blanco speaks Spanish and is highlighted in multiple reviews for bilingual service.

Contact

Phone: +1519-681-0179
Website: https://davidjelliott.ca/?utm_source=GMBlisting&utm_medium=organic
Address: 1054 Willow Dr, London, ON N6E 1P3
Open in Google Maps

Last verified 2026-07-24

Opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Automobile insuranceClassic vehicle insuranceHot rod insuranceTenants insuranceCondo insuranceRental insuranceCottage insuranceHobby farm insurance

Published prices

GIC: 4.06%

As published by the business on its own website; not independently verified.

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