
Sutherland Elliott Insurance Brokers & Thames Financial
Reviewers consistently praise Angelica Blanco for attentive, personalized service and her ability to find better rates than competitors. Recent experience across multiple clients shows thorough, bilingual support that genuinely listens to customer needs and defends on pricing. However, older complaints flag serious service breakdowns: unauthorized policy changes, lost documents, and financial errors that staff refused to correct. These issues coincide with reported staff changes, suggesting inconsistency over time.

