Toronto, Ontario Insurance Agency Guide
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The Co-operators

Updated 2026-07-24 · 1,697 reviewed · 415 listed · Scored from 4 Google reviews · How we rank ›

2.8(4) 47 low data composite score See reviews on Google ✓ Google-verified
Auto Insurance
The Co-operators
Service
Auto Insurance
Reviews
4

What recent reviews say

Loyal customers value the brand and group rates, but newer or price-conscious reviewers report climbing premiums with weak explanations and staff who lack depth. Service is fast when reachable, yet complaint resolution often requires double-checking.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • loyalty-friendly pricing (group rates)
  • responsive customer service
  • trusted brand history
Watch-outs
  • rising premiums year-over-year
  • long wait times
  • staff lack knowledge
  • dismissive on pricing explanations
responsive-agentlong-wait-timesoverpricedknowledgeable-stafftrustworthy
Best for: existing members with group discounts who prioritize brand loyalty over aggressive rate shopping
Think twice if: you expect stable or declining premiums, as reviewers report consistent year-over-year increases with limited justification

Strengths

  • group rate discounts
  • quick response on claims
  • established brand presence

Worth knowing

  • Group rates available
  • Staff occasionally make errors requiring customer verification
  • Premium increases attributed to 'inflation in your area'

What reviews say by service

Auto Insurance
Quick claim response praised, but ongoing premium increases frustrate price-sensitive customers.

How it compares

  • Rated 2.8 against a 4.08 average across the 263 auto insurance businesses listed here.
  • Has more Google reviews than 35% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 27
Review volume 30
Review recency 86
Review sentiment 47
Profile completeness 75
Verification 0

Rating breakdown

5
1
4
1
3
0
2
0
1
2

Common questions

Do you offer group rates?
Yes. Reviewers mention accessing group discounts that keep them from shopping competitors.
How long do I wait on the phone?
Reviewers report long wait times as a recurring complaint, though representatives are described as polite.
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Last updated 2026-07-24