Review evidence is too limited to draw conclusions about customer experience. The business lists travel insurance, life insurance, and disability coverage on its website, and holds membership in the Canadian Association of Life Independent Brokerage Agencies.
Based on limited recent reviews, so treat this as low-confidence.
One staff member drew strong praise for exceeding expectations, but three recent complaints centre on long delays reaching the company, unmet promises about turnaround time, and a misrepresentation about product terms. Review evidence is limited.
All four Google reviews name Alex as the standout contact and praise his responsiveness, product knowledge, and ability to build custom solutions. Evidence is limited: no recent reviews, no detail on pricing or claims handling.
Most reviewers praise Martin Merry & Reid for knowledgeable, attentive staff who deliver quotes quickly and improve coverage while reducing premiums. A minority report rate increases over time and poor service, limiting evidence of their typical experience.
Last updated 2026-07-24
