One staff member drew strong praise for exceeding expectations, but three recent complaints centre on long delays reaching the company, unmet promises about turnaround time, and a misrepresentation about product terms. Review evidence is limited.
Based on limited recent reviews, so treat this as low-confidence.
Rosa at SBIS stands out for patient, honest guidance on travel and long-term coverage without the hard sell. One reviewer relied on her across multiple policy cycles and refunds over two years.
Review evidence is limited. The business states it has operated since 1993 and serves health, dental, and travel insurance across Canada. Further detail requires customer reviews.
Most reviewers report unauthorized or unexplained charges, difficulty cancelling, and aggressive recovery tactics that feel predatory. A handful praise individual staff members, but the pattern of billing failures, poor communication, and harsh collection practices on low balances dominates feedback, especially from tenants in affordable housing who face policy cancellation and $300 penalties for small payment gaps.
Last updated 2026-07-24
