
Marsh Canada Limited
Marsh Canada Limited scores 2.8 out of 5, dragged down by widespread complaints about phone accessibility and communication failures. Customers report hour-long holds, unanswered calls, and missed messages, making it hard to renew or update policies. Rare praise goes to individual agents like Holden and Julie when contact finally happens, but systemic responsiveness issues dominate the feedback. Pricing friction and questions about whose interests the broker serves add to frustration.

