
Arthur J. Gallagher Canada
Many clients praise named staff like Craig, Liliana, Stephen, and Debbie for responsiveness and finding savings, sometimes $400-800 per renewal. Others report waiting a week for replies, never hearing from their broker at renewal, and discovering they paid far above market rates. The gap seems to depend heavily on which agent handles your account. The service quality is inconsistent. Positive reviews emphasize efficiency and genuine effort to cut costs. Negative reviews centre on neglect: brokers who don't follow up, dismiss concerns about high premiums, and cite understaffing. One client found a $400/month savings only after shopping the market themselves.

