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Ian McCleary Desjardins Insurance Agent

Updated 2026-07-24 · 1,697 reviewed · 415 listed · Scored from 45 Google reviews · How we rank ›

4.5(45) 68 low data composite score See reviews on Google ✓ Google-verified
Auto InsuranceIndependent Multi-Carrier BrokerBilingual / Multilingual ServiceHome & Property InsuranceLife Insurance
Ian McCleary Desjardins Insurance Agent
Services
Auto Insurance, Independent Multi-Carrier Broker, Bilingual / Multilingual Service
Reviews
45

What recent reviews say

Strong reputation built on Ian McCleary's expertise and staff responsiveness. Two isolated complaints mention rudeness during policy changes, but 82% five-star reviews emphasize the team's knowledge, friendliness, and quick follow-up.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • knowledgeable and helpful agent
  • friendly and professional staff
  • responsive to customer needs
  • competitive pricing
Watch-outs
  • rude staff on cancellation calls
  • unprofessional communication
responsive-agentfair-pricingknowledgeable-staffhelpful-advicetrustworthypersonalized-service
Best for: Customers wanting independent advice on coverage gaps and policy changes from an experienced agent.
Think twice if: A small number of reviews flag rudeness during cancellation calls; clarify cancellation procedures upfront.

Strengths

  • CFP Candidate with professional certifications
  • 25+ years with State Farm partnership
  • knowledgeable policy reviews
  • responsive email and phone follow-up

Worth knowing

  • Staff members Charlene, Lani, Chace, and Tiffany named positively for tenant insurance, policy transitions, auto coverage, and accommodation
  • Team conducts coverage gap reviews and policy explanations
  • Quick email response times noted by clients

What reviews say by service

Auto Insurance
Multiple reviews praise responsive help with auto policy improvements and better coverage options.
Home & Property Insurance
Tenant insurance addition handled smoothly by staff; competitive home coverage options mentioned.
Life Insurance
Coverage adequacy reviews and living benefits guidance noted as helpful.
Independent Multi-Carrier Broker
Clients credit Ian for identifying coverage gaps in previous policies and explaining all options.
Bilingual / Multilingual Service
Limited evidence; no explicit bilingual mentions in reviews provided.

How it compares

  • Rated 4.5 against a 4.08 average across the 263 auto insurance businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 57
Review volume 72
Review recency 98
Review sentiment 59
Profile completeness 75
Verification 30

Rating breakdown

5
37
4
2
3
1
2
1
1
4

Common questions

Does Ian McCleary offer tenant insurance?
Yes. Staff member Charlene can help add tenant insurance to auto policies.
Can they review my existing coverage for gaps?
Yes. Reviews confirm the team identifies inadequate coverages in current policies and explains where changes help.
What areas do they serve?
London, St. Thomas, and surrounding areas in Ontario.
Request a quote

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Last updated 2026-07-24