Most customers experience quick, friendly service with agents who compare options and deliver lower rates than they currently pay. Standout staff like Xanthia and Terri Matson build trust through patience and knowledge. However, some callers report quotes that jump dramatically between online estimates and broker conversations, or feel unheard during calls, creating doubt about pricing transparency.
Staff like Sandra Gavan and Tasha deliver personal service and connect you with cheaper policies fast. The flip side is real: aggressive repeated calling (sometimes 7 times in 3 hours), quotes promised but never sent, and hostile pushback if you push back. People report being hung up on when they complain, and some claim follow-up communication simply vanishes.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Limited review evidence available: one five-star rating. The business serves auto and life insurance across Canada. More detail would require additional customer feedback.
Last updated 2026-07-24
