Limited review data available. The business offers travel insurance and related products across Canada; their website lists coverage up to $5 million CAD with flexible deductible options and seasonal discounts.
Based on limited recent reviews, so treat this as low-confidence.
Most reviews praise TIO's knowledgeable staff, quick responses, and competitive pricing on travel insurance. One dissatisfied customer criticized them for unable to help with a claim dispute through their Zurich coverage.
Rohan and his team handle visitor and Supervisa insurance with real patience, answering questions that stretch into visas, travel, and health concerns without complaint. Customers report straightforward pricing, zero pressure, and follow-ups after policies are in place.
Reviewers consistently praise named brokers-Kyle Eggett, Vince Lau, Rick, Jennika Page-for expertise, accessibility, and finding rates well below competitors. Turnaround is often same-day or under 24 hours, with staff working outside normal hours when needed. One recent customer saw rates jump $2,500 annually post-acquisition and felt abandoned when seeking relief; the broker then sent the debt to collections despite submitted termination notice. Long-standing clients report years of reliability and professional follow-through. The team's strength lies in individual broker relationships rather than institutional process. Most cite specific savings of $1,000-plus and appreciate the time taken to explain coverage options in detail, though this depth isn't universal across all staff.
Last updated 2026-07-24
