One reviewer praised expertise in their market; another reported months of silence when trying to cancel E&O coverage, blocked from talking directly to the insurer and getting no reply from their assigned advisor despite multiple contact attempts.
Based on limited recent reviews, so treat this as low-confidence.
Ches Special Risk earns strong marks from brokers and clients for knowledgeable underwriting and competitive rates on specialist policies like super visa insurance. One reviewer flagged a dramatic 80% jump on property renewal.
Willis Canada struggles with basic responsiveness. Calls go unanswered for days, cancellation requests stall, and staff avoid helping customers trying to leave. One long-term client praised their rate-finding, but most reviewers report years of errors and excuses.
All 12 reviews available rate TD Insurance at one or two stars. Customers report severe problems: claims left unresolved for months, staff unresponsive or ghosting, wait times exceeding an hour, and policies cancelled without notice. A customer not at fault in an accident still felt unsupported; another was charged a "delay penalty" and faced disputed liability decisions. The website is described as extremely slow, and the automated voice system makes reaching a human nearly impossible.
Last updated 2026-07-24
