Toronto, Ontario Insurance Agency Guide
Menu

Home & Property Insurance in London, Ontario

Home & Property Insurance in Toronto, Ontario

Home and property insurance covers the building itself, the contents inside it, and your liability if someone gets hurt on the property or you accidentally damage someone else's. In London, that usually means a package policy for a detached house, a condo policy that works alongside your condo corporation's master coverage, or a landlord policy if you're renting out a unit. We're tracking 49 agencies in this category, ranging from independent brokers who place your policy with several insurers to agents tied to one carrier.

What to look for in a home or property insurer

Start with what the policy actually covers versus what it excludes. Sewer backup and overland flood coverage are add-ons in most standard policies, not automatic inclusions, and both matter in a city with older storm infrastructure and neighborhoods near the Thames River. Ask how replacement cost is calculated (actual cash value versus full replacement cost), what the deductible is for water damage specifically, and whether the insurer requires updated wiring, plumbing, or roofing before they'll cover an older home. A broker who asks detailed questions about your house's age and systems before quoting is usually doing the job properly. One who quotes off a single phone call without asking much is worth a second look.

How our rankings work

Our scoring weighs verified reviews, how consistently an agency responds to claims questions, licensing status, and the range of carriers or coverage types each one offers. See the full breakdown of factors on our methodology page, and check the ranked guide to insurance agencies in London, Ontario for the current order and side-by-side notes on each one.

Get quotes from suitable home & property insurance in London, Ontario

No obligation. Describe what you need and we'll connect you with relevant agencies.

Get my quotes

All home & property insurance in London, Ontario, ranked by score and relevance

We found 49 businesses offering home & property insurance in London, Ontario; 42 met the criteria for the scored directory. The order weighs each business's overall score by how much of its reviewed work is home & property insurance, so a lower-scored specialist can rank above a higher-scored generalist.

Oracle RMS Insurance
#1
93

Oracle RMS Insurance

5.0(206)✓ Google-verified

Every reviewer praises the personal touch and responsiveness of the team, especially brokers Ahmed Zammar, Moe Zebian, and others who take time to explain options without pressure and deliver quick answers. Customers value the straightforward process, fair pricing for both personal and business needs, and the sense that staff genuinely protect their interests. Auto, home, tenant, and business coverage all receive consistent praise for speed and clarity. Clients note peace of mind from working with people they can actually reach, a sharp contrast to unreliable previous brokers. New business owners and property managers with multiple rentals report getting better rates and more comprehensive protection through their guidance.

Auto InsuranceHome & Property InsuranceBusiness & Commercial Insurance
Cole Barber Desjardins Insurance Agent
#2
92

Cole Barber Desjardins Insurance Agent

4.9(220)✓ Google-verified

Cole Barber Desjardins stand out for answering phones with a real person instead of automated menus, and staff like Karly, Chris, and Cole solve problems without the pushy sales tactics customers expect elsewhere. Reviewers consistently praise quick quotes (within 10-15 minutes), fair prices that undercut major banks, and follow-up that feels genuine rather than transactional. The team handles everything from motorcycles and unusual vehicles to boats and business coverage, with attentiveness that spans years of loyalty. Long-time clients mention three generations of Barber family service; newer customers report being reached quickly, getting answers on the first call, and walking away confident they have the right coverage at the right rate.

Auto InsuranceIndependent Multi-Carrier BrokerHome & Property Insurance
Miranda Efthimakis Desjardins Insurance Agent
#3
91

Miranda Efthimakis Desjardins Insurance Agent

5.0(286)✓ Google-verified

Staff by name-Negin, Katie, Laurie, Marylee, Stephanie-earn consistent praise for taking time to understand each client's actual coverage needs rather than pushing standard policies. Miranda and her team follow up on claims, email to unblock delays, and call to check in, creating trust even when frustrations arise with the carrier's claims department itself. The agency handles auto, home, life, and commercial insurance across London and Ontario. Reviewers note quick responses, attention to detail on renewals, and a warm office atmosphere. One recent claim involved points of friction upstream, but the branch's intervention and care stood out.

Auto InsuranceHealth & Travel InsuranceIndependent Multi-Carrier Broker
Michael Sroka Desjardins Insurance Agent
#4
91

Michael Sroka Desjardins Insurance Agent

4.8(409)✓ Google-verified

Staff members including Rebecca, Nathan, Jake, and Stacie consistently earn praise for taking time to explain options, ask questions patiently, and find competitive quotes. Reviewers note fast turnarounds, friendly service, and feeling treated as individuals rather than transactions, particularly when other insurers declined their business.

Auto InsuranceBusiness & Commercial InsuranceIndependent Multi-Carrier Broker
Tyler Smith Desjardins Insurance Agent
#5
85

Tyler Smith Desjardins Insurance Agent

4.9(111)✓ Google-verified

Staff including Mariela, Greg, Ann, and Tyler consistently receive praise for patient explanations, fast processing, and willingness to help with policy changes and additions. One reviewer reported unacknowledged errors and misinformation from the company that cost them money, though this remains rare among 111 reviews.

Auto InsuranceHome & Property InsuranceHealth & Travel Insurance

Get quotes from suitable home & property insurance in London, Ontario

No obligation. Describe what you need and we'll connect you with relevant agencies.

Get my quotes
BrokerLink
#6
84

BrokerLink

4.6(167)✓ Google-verified

Reviewers consistently praise individual agents for patience, responsiveness, and clear explanations of insurance options. Staff members like Amrutha, Nitin, Omar, and Sharon go past closing time and renegotiate quotes to find better coverage at lower cost. One reviewer noted a rating discrepancy between Google (5-star) and Trustpilot (2.6), raising a question about overall consistency.

Auto InsuranceBilingual / Multilingual ServiceHome & Property Insurance
Co-operators - Dan J Ryan & Associates Inc
#7
82

Co-operators - Dan J Ryan & Associates Inc

4.8(59)✓ Google-verified

Long-term customers consistently highlight Dan Ryan and his team for quick responses, fair pricing, and genuine care. Staff like Dan, Candace, Kendall, Bouchra, and Sanaa earn repeated praise for solving problems efficiently and taking time to explain coverage options.

Auto InsuranceLife InsuranceHome & Property Insurance
Mark Cooper Desjardins Insurance Agent
#8
83

Mark Cooper Desjardins Insurance Agent

4.7(203)✓ Google-verified

Most customers praise Nolan and Andrew for knowledgeable, responsive service and competitive quotes, often calling out attention to detail and friendly phone support. However, a minority report denied claims, nine-month decision delays, and persistent unsolicited contact after declining quotes.

Auto InsuranceHome & Property InsuranceLife Insurance
Paul Bruno Desjardins Insurance Agent
#9
82

Paul Bruno Desjardins Insurance Agent

4.8(83)✓ Google-verified

Staff here earn consistent praise for responsiveness, fair pricing, and knowing their coverage options inside out. Winni and Paul are named repeatedly for making insurance switches and policy changes stress-free, though one reviewer reported serious delays and unprofessional handling that stands sharply apart from the rest.

Auto InsuranceIndependent Multi-Carrier BrokerBilingual / Multilingual Service
Bruce Murray & Associates Inc
#10
81

Bruce Murray & Associates Inc

5.0(34)✓ Google-verified

All 19 reviewers gave five stars and praised staff by name for quick email and phone replies, clear policy explanations, and finding the right coverage at fair prices. Julie, Sheri, and Marco are mentioned repeatedly for patience, follow-up, and knowing customers personally over years of service. Travel insurance dominates the reviews, though customers also note BMA handles auto, home, and business policies. Clients report being customers for 20+ years and recommend the firm confidently. No complaints or service failures surface in the feedback.

Auto InsuranceBusiness & Commercial InsuranceHealth & Travel Insurance
Regal Insurance Brokers
#11
81

Regal Insurance Brokers

4.8(100)✓ Google-verified

Most clients find Peter Barnes, Jenna Cavell, and the Regal team helpful, responsive, and skilled at finding competitive rates. Staff take time to explain coverage clearly and handle multiple insurance types (auto, home, life, critical illness). A small number of customers report poor communication, overly high quotes, and billing issues that required extensive follow-up to resolve. Long-standing clients (10-15 years) praise consistent personal service and trust. Newer clients often mention significant savings when comparing quotes. One detailed complaint describes years of administrative frustration and rates significantly higher than competitors, though most recent reviewers report positive experiences.

Auto InsuranceHome & Property InsuranceBusiness & Commercial Insurance
Ontario West Insurance Brokers - A Division of Bill Blaney Insurance Brokers ltd.
#12
81

Ontario West Insurance Brokers - A Division of Bill Blaney Insurance Brokers ltd.

4.6(125)✓ Google-verified

Most reviewers praise named brokers-Christine, Amanda, Tracy, and Jamie-for finding lower premiums and handling auto and home policies with genuine care. Staff answer questions patiently and go beyond the basics. One complaint: phone lines are hard to reach and messages sometimes go unanswered.

Auto InsuranceBusiness & Commercial InsuranceHealth & Travel Insurance
RBC Insurance
#13
79

RBC Insurance

4.8(32)✓ Google-verifiedPublishes prices

Jordan DeSumma at RBC Insurance consistently wins trust by breaking down life insurance into simple terms and listening carefully before recommending coverage. His professionalism and genuine care make an uncomfortable process feel straightforward and supported. The business offers a full range from auto and home bundles to life, disability, and specialty coverage across Canada. Reviewers emphasize his responsiveness, honesty about what clients actually need, and follow-through-no pressure, just clear guidance.

Auto InsuranceHome & Property InsuranceLife Insurance
Tom Burnside Desjardins Insurance Agent
#14
78

Tom Burnside Desjardins Insurance Agent

4.8(54)✓ Google-verified

Tom Burnside's team earns consistent praise for taking time to explain options, responding quickly, and treating insurance as a personal conversation rather than a transaction. A single serious complaint about a claim miscategorization and fault determination stands out sharply against the broader pattern of straightforward service and named staff (Heather, Lyric, Chelsea) who handle claims and policy changes without bureaucratic friction.

Auto InsuranceHome & Property InsuranceLife Insurance
Excalibur Insurance Group Inc
#15
80

Excalibur Insurance Group Inc

4.7(355)✓ Google-verifiedPublishes prices

Excalibur's best brokers (Stacy, Kim, Josh, Lane) earn consistent praise for attentive service, competitive quotes, and quick turnaround on motorcycle and auto policies. The same company draws sharp criticism for inconsistent staff performance, poor follow-up after sale, billing confusion, and difficulty reaching agents by email. Some customers report dramatic savings after switching brokers, suggesting pricing opacity or error. Quality depends heavily on which broker you land. Experienced staff like Stacy handle complex cases well and go beyond basics. Newer or less reliable agents leave customers tangled in payment issues and unanswered questions. Post-sale communication is a persistent pain point.

Auto InsuranceHome & Property InsuranceLife Insurance
Laura Medina Desjardins Insurance Agent
#16
75

Laura Medina Desjardins Insurance Agent

4.8(26)✓ Google-verified

Most clients praise the agency's responsive, bilingual staff and smooth claims experience, especially during auto and property claims. Staff members including Kaela Healey and Ana Kourtesis are named for their patience explaining coverage and managing complex situations, though one older review flagged poor service from an unnamed agent along with cost concerns.

Auto InsuranceBilingual / Multilingual ServiceHome & Property Insurance
Westland Insurance
#17
74

Westland Insurance

4.4(81)✓ Google-verified

Westland brokers like Sakshi, Mandeep, and Harmanjit earn strong praise for fast, attentive service and knowledgeable policy advice that feels personal. Clients report smooth renewals and claim guidance. Service consistency breaks down when assigned brokers are unavailable or leave. Callers struggle to reach reps, waits stretch days, and some experience unexplained policy changes or attempted withdrawals after clear instructions not to charge. Phone accessibility remains the sharpest pain point.

Auto InsuranceHome & Property InsuranceBusiness & Commercial Insurance
RBC Insurance
#18
74 low data

RBC Insurance

4.5(69)✓ Google-verifiedPublishes prices

Staff like Rushabh Virani and Matthew Want consistently earn five-star ratings for patient, detailed help with car and home insurance quotes. Most reviewers highlight fast turnaround, clear policy explanations, and competitive rates, though one past complaint cited unprofessionalism.

Auto InsuranceHealth & Travel InsuranceIndependent Multi-Carrier Broker
Kathryn Getliffe Desjardins Insurance Agent
#19
72

Kathryn Getliffe Desjardins Insurance Agent

4.5(29)✓ Google-verified

Kathryn's agency is known for treating customers as individuals rather than numbers, with many families staying 20+ years. Staff like Mary, Arthur, Hugh, and Joanna handle calls with care and know how to find good motorcycle rates for new riders. A few customers report being quoted without asking or receiving sharp replies to inquiries, so initial contact can be uneven.

Auto InsuranceHealth & Travel InsuranceIndependent Multi-Carrier Broker
Haas Insurance Group
#20
72

Haas Insurance Group

4.4(54)✓ Google-verified

Most clients praise Haas for knowledgeable brokers who explain coverage clearly and respond quickly to questions and claims. Named staff like Tammy, Heather, and Jordan earn repeated praise for going beyond routine service. However, some customers report high premiums, slow document processing, and occasional miscommunication during claims.

Auto InsuranceHome & Property InsuranceLife Insurance
CAA Store - London
#21
70

CAA Store - London

4.1(367)✓ Google-verified

Five-star reviewers praise quick responses and knowledgeable staff, but recent one-star reviews expose serious roadside assistance gaps: long waits, misdirected tows, and call transfers that leave members stranded. Travel insurance and driver's licence services earn consistent praise, yet billing errors and rudeness from staff have cost the business long-term members.

Auto InsuranceLife InsuranceHealth & Travel Insurance

Get quotes from suitable home & property insurance in London, Ontario

No obligation. Describe what you need and we'll connect you with relevant agencies.

Get my quotes
Preferred Insurance Group
#22
71 low data

Preferred Insurance Group

4.6(77)✓ Google-verified

Most clients praise named brokers (Narsim, Terri, Lois, Sarah, Sean) for patience and transparency, often securing savings or smooth coverage moves. A vocal minority faced unexplained rate hikes, slow quote turnarounds, and difficulty reaching support to fix errors like misspelled names or inflated vehicle values.

Auto InsuranceHome & Property InsuranceLife Insurance
Allstate Insurance: London Agency
#23
67

Allstate Insurance: London Agency

3.9(228)✓ Google-verified

Strong individual agents like Edgard, Ben, Rebecca, and Joshua earn consistent praise for patient, knowledgeable service and competitive rates. However, the agency suffers from erratic wait times, staff departures that leave customers stranded, and serious gaps when inexperienced staff handle renewals or claims, leaving some customers questioning whether they will be paid out. The agency covers auto, home, and specialty policies across London and surrounding areas. Standout agents like Edgard are available and responsive, but customers report difficulty reaching anyone by phone during busy periods and frustration when departures (Chris Greco, Pam Burkitt) leave them assigned to less capable replacements. One customer alleges Allstate cancelled motorcycle coverage retroactively and kept two months of payments without clear notice.

Auto InsuranceHome & Property Insurance
Ian McCleary Desjardins Insurance Agent
#24
68 low data

Ian McCleary Desjardins Insurance Agent

4.5(45)✓ Google-verified

Strong reputation built on Ian McCleary's expertise and staff responsiveness. Two isolated complaints mention rudeness during policy changes, but 82% five-star reviews emphasize the team's knowledge, friendliness, and quick follow-up.

Auto InsuranceIndependent Multi-Carrier BrokerBilingual / Multilingual Service
Co-operators - Samuel Castillo & Associates Inc
#25
65

Co-operators - Samuel Castillo & Associates Inc

4.1(55)✓ Google-verified

Strong service from named agents Eleni and Sam drives repeat business and referrals, especially on cost savings and coverage clarity. However, complaint volume reveals systemic issues: customers report sudden policy cancellations after accidents, premium hikes without clear justification, and staff unresponsiveness during disputes. The gap between premium agent experience and frustration over claims handling is stark.

Auto InsuranceLife InsuranceBilingual / Multilingual Service
Randy Vegso Desjardins Insurance Agent
#26
64 low data

Randy Vegso Desjardins Insurance Agent

4.9(10)✓ Google-verified

Reviewers consistently praise Randy's team for attentive, non-pushy service across auto, home, and life policies. Meaghan and Carley are named for patient guidance that removes the stress from insurance requests.

Auto InsuranceHome & Property InsuranceLife Insurance
McFarlan Rowlands Insurance Brokers
#27
64 low data

McFarlan Rowlands Insurance Brokers

4.0(84)✓ Google-verified

Katelynn H. and a few named staff earn strong praise for patience and knowledge, but the company struggles with responsiveness overall. Long email and voicemail delays, agent changes leaving files in limbo, and unprocessed address or billing updates frustrate repeat customers despite earlier good service.

Auto InsuranceBusiness & Commercial InsuranceIndependent Multi-Carrier Broker
Jane Hill Desjardins Insurance Agent
#28
63 low data

Jane Hill Desjardins Insurance Agent

5.0(5)✓ Google-verified

All five reviews are five-star. Staff members Mary Barr and Jane are consistently praised for honesty, effort, and reliability; one reviewer notes they remain accessible whenever needed.

Auto InsuranceIndependent Multi-Carrier BrokerHome & Property Insurance
Lori Devos Desjardins Insurance Agent
#29
63 low data

Lori Devos Desjardins Insurance Agent

4.7(37)✓ Google-verified

Long-term customers trust Lori's team for consistent, responsive service across auto, home, and life insurance. One reviewer left after receiving no contact from Lori following a broker transition, while others praise staff like Kassie and Eva for quick claims handling and personal attention. Evidence is limited to 15 recent reviews with strong five-star clustering; pricing details are scarce. The team serves North London and claims coverage anywhere in Ontario.

Auto InsuranceBusiness & Commercial InsuranceHealth & Travel Insurance
Brenda De Pauw Desjardins Insurance Agent
#30
62 low data

Brenda De Pauw Desjardins Insurance Agent

5.0(17)✓ Google-verified

Long-standing clients consistently describe Brenda De Pauw and her team as responsive, knowledgeable, and easy to work with. Claims process quickly and staff know callers by name, making changes or additions to policies straightforward. All 17 Google reviews are five-star.

Auto InsuranceHome & Property InsuranceLife Insurance
Co-operators - Jon Collings & Associates Inc
#31
60 low data

Co-operators - Jon Collings & Associates Inc

5.0(4)✓ Google-verified

Peter and Linda earned strong praise for attentive, personal service and clear guidance on policy choices. Limited review evidence available.

Auto InsuranceHome & Property InsuranceLife Insurance
My Insurance Broker (London)
#32
60 low data

My Insurance Broker (London)

4.7(3)✓ Google-verified

Reviewers report significant savings on auto and home insurance. Staff members like Parastoo, Al, and Rakesh earn praise for patient guidance and clear explanations through the selection process.

Auto InsuranceHome & Property InsuranceBusiness & Commercial Insurance
Kevin Gardner Desjardins Insurance Agent
#33
57 low data

Kevin Gardner Desjardins Insurance Agent

4.7(12)✓ Google-verified

Kevin Gardner Desjardins Insurance delivers fast responses and genuine care. Staff like Tammy and Kristine earn repeat praise for responsiveness and helpful guidance across auto, home, and life policies.

Auto InsuranceIndependent Multi-Carrier BrokerHome & Property Insurance
BT
#34
57 low data

Brokers Trust Insurance Group Inc. - London Office

3.9(7)✓ Google-verified

Strong service from named staff members (Lauren, Jim) earns high marks for responsiveness and rate savings. Serious gaps in communication and account handling leave some customers unprotected, including one long-standing client.

Auto InsuranceBusiness & Commercial InsuranceIndependent Multi-Carrier Broker
Co-operators - Childerhose Investments & Insurance Inc
#35
55 low data

Co-operators - Childerhose Investments & Insurance Inc

3.7(24)✓ Google-verified

Five-star reviews praise named agents like Brock, Preena, and Julian for honesty, patience, and deep knowledge; one reviewer switched policies in a day. One-star reviews cite slow claims, unexplained account charges, and denied medical coverage, with some calling the company fraudulent. The 67/33 split between strong praise and sharp complaints reflects inconsistency across locations and personnel.

Auto InsuranceHome & Property InsuranceLife Insurance
Aviva Canada
#36
53

Aviva Canada

2.0(115)✓ Google-verified

Most reviewers report unresponsive customer service, claim denials they see as unfair, and rate increases they find punitive. A small number praise their individual broker or adjuster for quick problem-solving; one long-term customer with two claims resolved within hours credits staff member Siamara and adjuster Shelley for professionalism, while another credits Gillian Dronyk's careful handling of a car accident claim. Problems center on inaccessible claims teams, repeated requests for the same information, and rejection of claims on older vehicles citing corrosion without visible damage. The telematics app penalizes drivers heavily for not recording every trip. One customer saw premiums jump from $136 to $575 monthly after buying an EV. Website states they hold Great Place to Work and 5-Star Claims certifications; the review evidence does not align.

Auto InsuranceHome & Property InsuranceLife Insurance
Tammy Storring Desjardins Insurance Agent
#37
52 low data

Tammy Storring Desjardins Insurance Agent

3.9(7)✓ Google-verified

Reviewers consistently praise Tammy and her team for 30 years of stable, attentive service. Clients value her knowledge, trustworthiness, and willingness to listen and advise, even after relocating.

Auto InsuranceHealth & Travel InsuranceIndependent Multi-Carrier Broker
Intact Insurance
#38
51

Intact Insurance

2.1(134)✓ Google-verifiedPublishes prices

Intact Insurance attracts heavy criticism for slow claims handling, unresponsive staff, and aggressive claim denials, with reviewers citing damage misclassification as wear-and-tear and assessors incentivized to reject coverage. Two-star average across 134 reviews reflects rare positive experiences (stellar adjuster service, fast home claim handling) buried under consistent complaints of no accountability, policy changes without notice, and long payment delays that forced customers to juggle multiple vehicle payments.

Auto InsuranceHome & Property InsuranceLife Insurance
Co-operators - A Marshall Insurance Group Ltd
#39
51 low data

Co-operators - A Marshall Insurance Group Ltd

4.1(9)✓ Google-verified

Most reviewers praise staff responsiveness and the office's personal, accessible feel. Recurring concern: premiums climb yearly even with clean records, and customers report trouble getting billing issues resolved.

Auto InsuranceBusiness & Commercial InsuranceHealth & Travel Insurance
John Crowther Desjardins Insurance Agent
#40
50 low data

John Crowther Desjardins Insurance Agent

4.0(13)✓ Google-verified

Most reviewers experience good phone service and helpful advice, with some praising John's willingness to assist customers who no longer live locally. One serious complaint from eight years ago centered on a quote validity dispute: the reviewer received a written quote in February, but when returning in April to finalize, was told the original January quote had exceeded a 55-day limit they were never told about, resulting in a price nearly double.

Auto InsuranceIndependent Multi-Carrier BrokerHome & Property Insurance
Lehman Insurance Broker Inc
#41
30 low data

Lehman Insurance Broker Inc

No rating yet

No individual reviews are available for this broker at this time. The business operates in Argyle, London, and states it serves both London and Toronto across auto, home, life, and health insurance.

Auto InsuranceLife InsuranceHome & Property Insurance

Get quotes from our featured partners

How many quotes would you like?

By sending this enquiry you agree that we share it with providers relevant to your request.

Your enquiry may be shared with partner providers to carry out the work, and we may receive a referral fee. Our rankings and scores are based solely on our published scoring method and are not affected by referral fees.

Common questions about home & property insurance

How much does home insurance cost in London, Ontario?
It varies a lot by home age, construction, location, and coverage limits, but most homeowners here pay somewhere in the range of $1,000 to $2,000 a year for a standard package policy. Older homes, homes near flood-prone areas, or those with older knob-and-tube wiring tend to sit at the higher end or need extra underwriting.
How often should I review my home insurance policy?
Review it every year at renewal, and any time you make a major change: a kitchen renovation, a new roof, finishing a basement, or buying significant new items like jewelry or electronics. Coverage limits that made sense five years ago often don't match what it would actually cost to rebuild or replace things today.
What should I expect during the quote process?
Expect to answer questions about your home's age, square footage, heating system, roof age, any past claims, and whether you have a pool, trampoline, or basement apartment. A thorough broker will also ask about your mortgage lender's requirements and whether you want flood or sewer backup coverage added.
How do I judge whether an insurance broker is doing a good job?
Look at whether they explain exclusions clearly instead of just quoting a premium, whether they walk you through deductible options, and how they handle claims support, not just sales. Reviews that mention claims experience, not just the sign-up process, tell you more about long-term quality.

Last updated 2026-07-24